Your appointments are very important to us at Devoir, they are reserved especially for you. Please understand that if you forget or cancel without giving enough notice, we miss the opportunity to fill that time slot and clients on our waiting list miss the opportunity to receive services.
We understand that sometimes schedule adjustments are necessary therefore we request that you let us know the day before your appointment of any changes needed. We will remind you of your appointment 11am the day before either via text or email, others will need to record and remember their appointments.
No-shows on the day - 100% of the total appointment cost.
Cancellations and rescheduling on the day - 50% of the total appointment cost.
Cancellations and rescheduling on the day, less than 2 hours notice - 100% of the total cost of the appointment.
All No-show and late cancellations clients will be required to pay any penalties previous to future appointments.
We understand there are often exceptional circumstances beyond your control and we will take this into account if the situation calls for it.
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